Privacy Policy

Introduction

At Yurelo Casino Hotel, we are committed to protecting your privacy and maintaining the security of any personal information received from you. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services at our casino hotel.

Please read this Privacy Policy carefully. By accessing and using our services, you acknowledge that you have read and understand this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

We collect several types of information from and about users of our website and services, including:

Personal Information

Personal information you disclose to us when you:

• Register on our website
• Make a reservation at our casino hotel
• Join our rewards program
• Subscribe to our newsletter
• Request marketing materials
• Contact us

This information may include your name, postal address, email address, telephone number, date of birth, payment information, and any other information you choose to provide.

Automatically Collected Information

As you navigate through and interact with our website, we may use automatic data collection technologies to collect:

• Usage details such as traffic data, location data, and other communication data
• Information about your computer and internet connection, including your IP address, operating system, and browser type
• Information about your visits to our website, including the pages you view, the time and duration of your visit

On-Premises Information

When you visit our casino hotel, we may collect additional information such as:

• Gaming preferences and activity
• Accommodation preferences
• Dining preferences
• Services used during your stay
• Video recordings from security cameras for safety and security purposes

How We Use Your Information

We may use the information we collect about you for various purposes, including to:

• Process and manage your reservations and requests
• Provide you with the services, products, and information you request from us
• Personalize your experience and deliver content and product offerings relevant to your interests
• Administer promotions, surveys, and contests
• Facilitate your participation in our rewards program
• Improve our website, products, and services
• Communicate with you about promotions, upcoming events, and other news
• Protect the security and integrity of our casino hotel and website
• Respond to law enforcement requests and as required by applicable law, court order, or governmental regulations
• Evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets

Disclosure of Your Information

We may disclose personal information that we collect or you provide as described in this Privacy Policy:

• To our subsidiaries and affiliates
• To contractors, service providers, and other third parties we use to support our business
• To fulfill the purpose for which you provide it
• For any other purpose disclosed by us when you provide the information
• With your consent
• To comply with any court order, law, or legal process, including to respond to any government or regulatory request
• To enforce or apply our terms of use and other agreements
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Yurelo Casino Hotel, our customers, or others

Data Security

We have implemented appropriate physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access to your information and to maintain data security. These safeguards take into account the sensitivity of the information that we collect, process and store and the current state of technology.

While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. Any transmission of personal information is at your own risk.

Your Rights and Choices

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with control over your information:

• Tracking Technologies and Advertising: You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent.
• Promotional Offers from Us: If you do not wish to have your contact information used by us to promote our products or services, you can opt-out by checking the relevant box on the form or by sending us an email stating your request.
• Access, Correction, Deletion: You may request access to, correction of, or deletion of your personal information by contacting us.

Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. If we make material changes to how we treat our users' personal information, we will notify you through a notice on the website home page or by email.

The date the Privacy Policy was last revised is identified at the bottom of the page. You are responsible for periodically visiting our website and this Privacy Policy to check for any changes.

Contact Information

If you have any questions or comments about this Privacy Policy and our privacy practices, or wish to exercise your rights regarding your personal information, please contact us at: